DOI: https://doi.org/10.17072/2078-7898/2020-4-637-648

Problems of using mediation technologies in educational organizations: experience of the Sverdlovsk region

Lubov S. Krestyanova
Ph.D. in Sociology, Associate Professor
of the Department of Innovation  and Intellectual Property

Ural Federal University named after
the first President of Russia B.N. Yeltsin,
19, Mira st., Ekaterinburg, 620002, Russia;
e-mail: gosslugashiy@yandex.ru
ORCID: https://orcid.org/0000-0002-2862-3379

Anastasiya V. Ershova
Analyst of the Monitoring Department

Ministry of education and youth policy of the Sverdlovsk region,
33, Malyshev st., Ekaterinburg, 620140, Russia;
e-mail: anastae-97@mail.ru
ORCID: https://orcid.org/0000-0002-5369-4507

Conflicts in educational organizations are imminent. They are specific because of the age of participants of conflicts. They are in a special social group with special management tools. These conflicts are complex and multidimensional. Mediation technologies are being introduced in educational organizations to manage conflicts. There is no single definition of this phenomenon in regulatory legal acts. There are many models and forms of implementation of mediation technologies in educational organizations. In the Sverdlovsk region, the most common school reconciliation service, which exists in three models. Mediation technologies in educational organizations of the Sverdlovsk region are necessary and demand. The problem is the lack of understanding of mediation technologies by the administration of an educational institution and teaching staff. The regulations in this area are complex and confusing. There are not enough qualified personnel. It's connected with the lack of available training programs. Some specialists are not motivated. The key problem is the lack of targeted financing. There are no conditions for large-scale implementation of mediation technologies in educational organizations. The real implementation of mediation technologies in educational organizations is based on the enthusiasm of teachers and the administration of educational organizations.

Keywords: conflicts, mediation, mediation technologies, educational organizations, school reconciliation service.

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Received 05.10.2020

 

For citation:

Krestyanova L.S., Ershova A.V. [Problems of using mediation technologies in educational organizations: experience of the Sverdlovsk region]. Vestnik Permskogo universiteta. Filosofia. Psihologia. Sociologia [Perm University Herald. Philosophy. Psychology. Sociology], 2020, issue 4, pp. 637–648 (in Russian). DOI: https://doi.org/10.17072/2078-7898/2020-4-637-648